Returns & Exchanges
At Hydroh Bottle, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit for your lifestyle, we offer a 30-day window for returns and exchanges on all unused products in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original Hydroh Bottle packaging, ensuring all tags and protective seals remain intact to qualify for a full refund.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return parcel.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.